After testing AI customer service platforms for years, I can say the game’s...

https://post-wiki.win/index.php/MuchBetter_Case_Study:_How_They_Hit_70%25_Automation_in_7_Days

After testing AI customer service platforms for years, I can say the game’s shifting in 2026. Some tools hit 70% automation within a week, handling routine queries so agents focus on tougher issues