In 2026, AI customer service platforms aren’t about replacing reps but about...

https://www.jelly-bookmarks.win/after-testing-ai-customer-service-automation-platforms-across-high-volume

In 2026, AI customer service platforms aren’t about replacing reps but about smartly assisting them. We've seen companies hit 70% automation in just a week, cutting costs from $3-$6 per ticket down to under $0.50