Patients now expect the NHS to match the convenience of their banking apps....

https://devinsultimatethoughts.wordpress.com/2026/06/03/why-do-telehealth-services-keep-telling-me-to-use-the-portal-instead-of-calling/

Patients now expect the NHS to match the convenience of their banking apps. Digital tools like video consults and secure messaging are no longer optional extras. They represent a shift toward faster access and better continuity of care