This article breaks down how AI voice agents reduce wait times by cutting...

https://sergiossplendidcolumn.timeforchangecounselling.com/what-should-my-legal-team-review-before-an-outbound-synthetic-voice-program

This article breaks down how AI voice agents reduce wait times by cutting end-to-end latency in phone support. It also explains barge-in, letting customers speak anytime without waiting for prompts, making calls smoother